Quality, technology, skilled technical staff, efficient production plant and test equipment are all features which allow PASSONI & VILLA to be competitive, successful and appreciated world-wide.
With our strong tradition, we aim to ensure that the quality of our products is recognized on the marketplace as being superior and that it meets our customers’ satisfaction at all times.
This means that:
- The Customer always comes first and all his requirements are taken into consideration, analyzed and assessed.
- Products must always meet the Customer's expectations.
- The reduction of faults until they are eliminated must be a common objective. Procedures and instructions are prepared so that all staff members are able to act promptly in the event of deviation or irregularity.
- Continuous quality improvement is an integral part of the daily work routine for all employees.
- The work of PASSONI & VILLA must be planned regularly yet aimed at defined, measurable goals.
- Quality must be a management goal. All those persons in roles of responsibility create the necessary conditions so that all personnel can achieve their established targets
- Quality must be a responsibility and a commitment for everyone.
- Skilled, creative and motivated staff members are an indispensable condition for the high quality work which is performed according to the latest quality assurance principles and methods.
- Working processes in the production departments comply with the documents drawn up by the Technical Offices and operating methods must follow the work cycles laid down by the Time and Methods Office.
- Relations with suppliers, who demonstrate they have a high quality level, must be laid down as a form of long-term collaboration.
- The Quality System must comply with the requirements of the UNI EN 29001 standard.
This is the commitment of PASSONI & VILLA. This is the guarantee for our customer.
The organization, the completeness and severity of the production procedures allowed PASSONI & VILLA to receive in 1993 the certification of its Quality Management System in accordance with the European Standard EN.29001, International ISO:9001, being among the first Italian companies of its sector.